Readers Fine Jewelers - Home About Readers Fine Jewelers Readers Fine Jewelry Watches From Readers Fine Jewelers Readers Fine Jewelers Services Readers Fine Jewelers Events Readers Fine Jewelers Testimonials Contact Readers Fine Jewelers

Terms and Conditions

Repair Service
Product Availability
Product Pricing
Product Information and Images

Repair Service
Readers Fine Jewelers, 5th Generation offers
repair services. A fee may apply for any service or repair item that may seem abused or altered in any way. Please call a representative for further details.

Product Availability
All items listed on our website are subject to availability. With the high volume of orders we receive and the items we carry, at times, an item may be sold before we are able to update our site. If an item is out of stock, a sales consultant will personally and promptly contact you to help you search for a comparable item.

Product Pricing
Management makes every attempt to ensure that our expansive online catalog is as accurate and complete as possible. In the event an item is listed with an inaccurate description or incorrect price due to data-entry or system error, we reserve the right to correct any and all errors and cancel any orders placed for the item listed at the incorrect price or with the inaccurate description. Due to pricing fluctuations in the diamond gold and platinum market, our prices are subject to change without notice.

Product Information and Images
Management has attempted to accurately depict the products offered on the site. However, because the depiction of a product is dependent on your computer monitor, we cannot guarantee that such depiction will be accurate. Products may appear larger or smaller than their actual size and colors will vary depending on your monitor. Some photographs have been enlarged to show detail. In accordance with industry standards and FTC regulations, total carat weight may vary +/- 0.05 carats from the stated weight.

Questions?
Please call a representative 310-451-1349
Monday – Saturday
10am-6pm

Readers Fine Jewelers, 5th Generation Privacy Statement

At Readers Fine Jewelry, 5th Generation we respect our customers and understand that you are concerned about privacy, so we've instituted policies intended to ensure that your personal information is handled safely and responsibly. We also have posted this privacy policy to let you know what kind of information we collect, how it is handled, with whom it may be shared, what choices you have regarding our use of your information and how you may access some of the data you provide to us.

What Information Do We Collect?
We collect various types of information depending upon how you use our site. We gather this information through email requests, responses to surveys, entries to sweepstakes/contests or other solicitations.
• When you order from us, we collect your name, address, e-mail address, phone number and credit card number (with expiration date). We also gather information on the person who will receive any gift you send (e.g., that person's name and address) and retain a record of your purchases.
• When you request to be on our mailing list (for e-mail or regular mail), we collect your name, address, e-mail address and phone number.
• When you respond to a survey, or enter a sweepstakes or a contest on-line, we usually collect your name, address, e-mail address and phone number. We also may ask you for additional information, such as your age, interests, product preferences or zip code.
• When you submit a question to customer service, we need your e-mail address to respond, and you also may provide us with various types of information to allow us to answer your question.

Cookies
A cookie is a small piece of information sent by a website that is saved on your hard disk by your computer's browser. It holds information a site may need to interact with you and personalize your experience. At Jewelry Central, we use two kinds of cookies, session cookies and persistent cookies.

Session cookies exist only for as long as your browser remains open. Once you exit your browser, they go away. We use session cookies to maintain information we need to have in order for you to shop at Jewelry Central. For example, the Session_ID cookie that we ask your browser to hold retains the ID for your shopping bag. Without the Session_ID cookie, you cannot add merchandise to your bag or make any purchases.


How Is The Information Used?
We may use your information in a number of ways, including the following:
• To improve the content on our website. For example, we may use cookies to find out which parts of our site or our products are visited most often.
• For marketing and promotional purposes. We send out e-mails and direct mail
or catalogs to our customers about products or events that we think may be of interest to them. We also may send you special promotions, new arrivals or new site features.


Is The Information Shared?
We will NOT share your personal information with thord parties.


Is My Information Secure?
At Readers Fine Jewelry, 5th Generation, we are committed to providing our customers with a secure shopping environment. We maintain practices and procedures designed to ensure the security, integrity and confidentiality of customer information, and use various security measures to ensure that your credit card information is protected, including the latest in security technology. When you place an order through our shopping basket, your personal information is protected by 128/256 Secure Socket Layer (SSL) encryption technology, the industry standard security protocol for encoding sensitive information. SSL creates a shared digital key, which only lets the sender and the receiver of the transmission scramble or unscramble information. To everyone else, the SSL transmission is indecipherable.
Encryption is based on the mathematical scrambling and unscrambling of messages. The type of encryption we use assigns two keys - one is a public key and one is a private key. When you send us a message, you use our public key to encrypt your message. Once we receive your encrypted message, we use the private key to decode it. The same key cannot both encrypt and decrypt information. So, information encrypted using the private key can only be decrypted using the public key, and vice versa- ensuring the security of your information.

This technology, together with our other security measures, protects your personal information as it moves from your computer to our server. We also restrict and limit access to customer information only to those employees who require it to carry out their business functions, and educate our employees about safeguarding customer information and preventing its unauthorized access, disclosure, or use. We constantly monitor and adopt, as appropriate, new technological improvements designed to protect and ensure the accuracy and security of customer information.

Your confidence in the At Readers Fine Jewelry, 5th Generation shopping experience is our highest priority. If you have any concerns about privacy and security that have not been answered in the above policy, please contact us and we'll do our best to answer your questions and put your mind at ease.

As we continue to grow and take advantage of technologies to improve the services we provide, this policy will change. We encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy. This policy was last updated on July 21, 2006.